Is Genesys an Indian company?
Genesys Cloud Services, Inc. Genesys), formerly Genesys Telecommunications Laboratories, Inc. American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. ServiceNow and Salesforce will invest $1. Genesys, a cloud customer experience platform. Genesys said that the proceeds from the ServiceNow and Salesforce will be used to buy the shares from existing equity holders. Hellman & Friedman and Permira will remain majority shareholders of Genesys.